Frequently Asked Questions
Find answers to common questions about our services and policies.
What types of custom PCs do you build?
We specialize in building a wide range of custom PCs, including high-performance gaming rigs, professional workstations for video editing and 3D rendering, AI/ML development machines, and compact small form-factor (ITX) builds.
Do you offer a warranty on your builds?
Yes, all our custom PC builds come with a 1-year service warranty. Additionally, individual components are covered by their respective manufacturer warranties, which can range from 3 to 10 years.
Can I watch my PC being built?
Absolutely! We offer a unique live build experience at our luxury workspace in Nungambakkam, Chennai. You can schedule a visit to watch our expert technicians assemble your dream PC right in front of you.
Do you have a price match guarantee?
Yes, we offer a price match guarantee with Tier 1 System Integrators across India. We are committed to providing the best value for your investment.
What kind of after-sales support do you provide?
We offer lifetime after-sales support for all our customers. This includes a dedicated service helpline available via video calls and remote assistance from Monday to Saturday, 2 PM – 7 PM.
Do you ship PCs outside of Chennai?
Yes, we safely ship fully assembled custom PCs across Tamil Nadu. Our packaging process ensures your new system arrives securely and in perfect condition.
Ready to Build Your Dream PC?
Visit our luxury workspace in Nungambakkam, Chennai or contact us to start your custom PC journey today.